FAQs & Storage Advice

Helpful answers, advice & tips.

FAQs & Storage Advice

Frequently Asked Questions (FAQs)

Q: What is self-storage, and why would I use it?

A: Self-storage refers to a space or lockable unit where customers store their personal property on a self-service basis. Self-storage provides customers who are relocating, selling a home, or simply looking for more space for their possessions an affordable, flexibly-sized place to store their stuff. Businesses frequently use self-storage for inventory or paperwork, rather than leasing more expensive commercial space. Unlike portable or door-to-door storage, self-storage customers have a key to the unit and an assigned code to the entry gates; no advanced appointments or notice is necessary to access their goods.

Q: Will my possessions be safe?

A: There are no guarantees that accidents won’t occur, but we take great care in protecting your goods. Be sure to ask the storage facility what specific measures are in place. All Storage has on-site resident managers, electronic access control, closed circuit video recording, perimeter fencing, building alarms, and fire alarms at every location. Individual door alarms are available at some properties.  

The security of your belongings also includes the construction quality of the unit; make sure the unit is well-built, clean, and free of pests. We also recommend that renters use some common sense: Don't store irreplaceable items or things of high value.  Ask yourself: is this something I would store in my own garage? If the answer is no, don't risk placing the goods into storage.

Q: What exactly can I store in a storage unit?

A: Almost anything, from abacuses to zithers, even cars and boats. There are a few common sense items that can't be stored: pesticides, fertilizers, hazardous substances, burnable fuels, explosives, guns, ammo, living things, things that give off odors or which can decay, contraband, and food. Be sure to tell our staff the types of goods you plan to store. We will be happy to address your storage needs and come up with solutions.

Q: Do I need to have insurance on my items?

A: YES. Self-service storage facilities do not insure your property for you--it is your sole responsibility to do so.  Our company policy requires all units to have insurance on them. $9/month for $2000 worth of coverage is the minimum unless you can provide a homeowner's policy as proof. 

Q: I’m not sure what size space I need. What should I do?

A: We specialize in determining your actual needs before we recommend any sizes. Our staff will work with you to ensure any solution we recommend is best-suited for your needs. We have years of experience matching spaces to storage needs.

Q: What is the best way to pack my storage unit?

A: Check out our Storage Advice section that follows this FAQ section!

Q: What is the difference between climate-controlled, air-conditioned storage or air-cooled storage?

A: Most of our Las Vegas facilities offer air-cooled spaces as do most in Las Vegas. Evaporative-cooled (air-cooled) refers to air that is cooled through water evaporation. This is a very effective means of cooling during the hot months in Las Vegas.

Our facility at The Lakes is air-conditioned; many of our competitors advertise this as climate-controlled, which is misleading. Climate-controlled refers to fully air-conditioned or evaporative-cooled with temperature control; in simple terms, the temperature can be maintained within a certain range. Air-conditioned usually refers to air that is cooled by refrigeration through the use of a condenser. 

Q: Why should I choose All Storage?

A: All Storage goes out of its way to be a unique and different. We provide professional moving and storage solutions, and our overlying goal is to exceeding your expectations from start to finish. Go back to the home page of our website prominently displays the six elements that really differentiate us from the competition.  You won't find a more outgoing, genuine, and friendly people than you will find at All Storage. Our properties are meticulously maintained and cleaned to a very high standard; we continuously receive compliments on our storage facilities, bathrooms, offices, and grounds. 


Appliances: A refrigerator or freezer should be thoroughly dry and stored with its door slightly ajar. Some items can be stored inside large. Cartons can be stacked on top of stoves, refrigerators, and freezers. Make sure that stove and cooking equipment are cleaned before they are stored.

Bicycles & Other Metal Items: To retard rust, wipe all metal surfaces with a rag containing a few drops of machine oil. 

Books & Documents: Pack books flat to protect their spines. Do not place boxes directly on the floor. Use pallets or skids to prevent moisture. Use packing peanuts to fill out empty pockets in the cartons. Do not pack fragile items in the same carton with books. Do not overload. 

Bedding, Clothing, Curtains, Drapes & Linens: Clothing, curtains, and drapes should be stored on hangers. If hanging facilities are not available, such items should be carefully folded and stored in dresser drawers or cedar chests along with bedding and linens. Wardrobe style, cardboard cartons can help protect your clothes. Food crumbs or stains should be removed before storing. Do not store anything that will attract rodents. Mattress covers should be used for every mattress. 

Dishes & Glassware: Place a layer of packing inside the bottom and top of the cartons containing glassware. Label all cartons. Individually wrap all glassware. Nest cups and bowls.  Stand plates, saucers and platters on edge. Place wrapped glasses toward the top of the carton. 

Furniture: Place a pallet, cardboard mat, or plastic sheet on the floor and stand sofas and mattresses on end. Disassemble beds and tables and wrap the legs in paper. If a table will not disassemble, place padding on the floor and place the table on its top with the legs pointing up. Use dresser tops for stacking cartons and dresser drawers for linens or small, delicate items. Keep upholstery off the floor. Most lightweight chairs should be stacked "seat to seat" or placed upside down on tables that cannot be disassembled. Place a light dust cover over your furniture.

Holiday Decorations: Save original cartons and pad the ornaments with packing paper or newsprint. Wrap strings of lights around a piece of cardboard before placing in a carton lined with packing paper.

Lamps & Shades: Wrap large lamp bases in padding. Wrap smaller lamps and place them in cartons. Pack delicate lampshades separately. Do not use newsprint to wrap lamps shades or any other goods that may be damaged by ink stains. Do not store heavy items atop cartons containing lamps or lampshades. 

Mirrors, Windows & Screens: These items should be stored on edge, and never flat. 

Records & Phonographs: Records should be stored on edge to prevent warping. When moving a record player, the tone arm and turntable should be secured to prevent bouncing.

Tools: Metal tools should be cleaned and wiped with a rag containing a few drops of machine oil to retard rust. Long-handled tools such as rakes, shovels, and hoes should be clean, lightly oiled, and tied in bundles.

Valuables: Store valuables in unmarked containers at the center or rear of your self-storage unit.

Pro Tip #1

Inspect your storage unit and make a list of packing accessories you will need. Commonly used packing aids include such items as newsprint or wrapping paper, bubble-wrap, tape, rope, drop cloths, polyurethane sheeting, mattress and furniture covers, pallets, skids, dehumidifiers, and cartons. 

Pro Tip #2

Place a pallet on the floor. Do not lean items against walls. Leaving air space around the unit's perimeter will aid ventilation. Leave a walkway to the rear of the unit. Use all the space available, including its height. Disassemble items such as bed frames.

Pro Tip #3

Place frequently used items near the door.

Pro Tip #4

Fill containers to capacity. Partially full or bulging cartons may tip or collapse. Heavy items such as books or tools should be packed in small boxes. If a carton is too heavy, it will be hard to lift and should be divided between two or more cartons.

Pro Tip #5

Fragile items should be cushioned by packing and placed toward the top of the unit.

Pro Tip #6

Label cartons and take home a list of the labeled cartons for easy reference when you need to locate your goods.